Limited ("11890" "us" "we" or "our") obtains and uses your personal
information ("Data") and how we comply with applicable data
protection and privacy laws. You should read this policy in
conjunction with any the terms and conditions of any service that
you use, or, that is provided by 11890. Each of the 11890 services
is subject to terms and conditions which detail how we use your
Data collected in the course of providing these services. By using
such services you agree that 11890 may process your Data as set out
in those terms and conditions.
1. How we obtain your
11890 obtains Data relating to you through your dealings with
us. They include, for example; when you become a customer; when you
register your details with us; when you submit enquiries to
us/contact us; when you participate in promotions, competitions or
prize draws; when you use 11890 products and services; and, when
you submit information to us by participating in 11890 surveys or
provide comments on blog articles or social media posts.
2. How we use your Data
2.1 We will use your Data for the purpose for which it was
2.2 Your Data will be accurate and complete and, where necessary,
kept up to date.
2.3 Data will be adequate, relevant and not excessive in relation
to the purposes for which it was obtained.
2.4 Data will be kept only for clear and legal purposes.
2.5 Data will be used for communicating 11890 products and
3. Disclosure of
3.1 Data will not be disclosed in any manner incompatible with
the purposes for which it was obtained.
3.2 We will not disclose your Data to third parties, except when
we are compelled to do so by law.
4.1 While you are a user of 11890 services, 11890 will acquire
and process information about your use of the 11890 services. 11890
will retain this information for the primary purpose for which it
was obtained and for other legitimate purposes including, where
required by law.
4.2 11890 may, but is not obliged except where we are required by
law as specified below, retain the following specific data for the
purpose set out below:
Data processed for the purpose of the conveyance of a
communication (e.g. connecting a voice call, sending an sms
5. Traffic Data
5.1 For market research, product development, marketing, customer
profiling and relationship management.
5.2 Retention exclusively for the purpose of 11890 complying with
its legal obligation to retain traffic data for the purpose of
State law enforcement and prosecutions.
5.3 Cookies may be used on our site. This is practice is common
for most sites and is not a threat to your computer. It enables our
Site to recognise you as a user when you visit our site. The
information is used to improve your user experience. The following
information may be tracked by cookies on our site:
5.4 the logical address or IP address of the server you used to
access the site
5.5 the top level domain from which you are from which you access
the internet (for example .ie, .co.uk)
5.6 the previous website or referring site from which you arrived
at our site
5.7 the type of web browser you used (for example Internet
Explorer, Safari, Chrome
5.8 This traffic information can be used to enhance the content of
our website making use of it easier. We do not track which pages
you looked at while visiting our website. If you wish to reject our
cookie, you can configure your browser to do so.
6. Access to your Data
6.1 You have a right to receive a copy of your Data, which
personally identifies you, held by 11890. We may charge you an
administration fee to cover the cost of carrying out your request.
You should write to Call 11890 Limited, Building P2, East Point
Business park, Clontarf, Dublin 3, marked "Data Access Request".
You should include adequate information to identify yourself and,
such other relevant information that you may have that will
reasonably assist us in fulfilling your request. Your request will
be dealt with as soon as possible and will take not more than 40
days to process.
6.2 You also have a right to have inaccurate information
corrected. If you discover that 11890 holds inaccurate information
about you, you may instruct us to correct that information. Your
instruction should be in writing to the address at 5 (i) above. A
request will be dealt with as soon as possible and will take not
more than 40 days to process.
6.3 If have expressed a preference as to the manner in which 11890
may contact you in relation to 11890 marketing and promotional
information, you may change your preference in this regard at any
time by phoning us on 01-6869100, by writing to the address
specified at 5 (i), or where we have contacted you by SMS, by using
the opt-out facility to indicate your preference not to be
contacted subsequently by SMS.
changes in 11890 practices and the legal and regulatory environment
in which we operate.