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11890 Terms and Conditions *


Important: Please read the following terms and conditions for the use of services provided by Call 11890 Limited ("11890" "us" "we" or "our"). By accessing or using any part of the 11890 call, text or search service, you will be deemed to have accepted these terms and conditions.


1. Acceptance of Terms

1.1 11890 reserve the right to change the Terms of Use from time to time at its sole discretion. Your use of the Site will be subject to the most current version of the Terms of Use posted on the Site at the time of such use. If you breach any of the Terms of Use, your authorisation to use this Site automatically terminates and you must immediately destroy any materials downloaded or printed from the Site
1.2 Whilst every effort has been made to ensure the accuracy of the information and material contained on the website or given over the phone or by text, 11890 assumes no responsibility for, nor gives any guarantee, undertaking or warranty concerning the accuracy, completeness or up to date nature of the information provided on the website or given over the phone, nor does it accept any liability whatsoever arising from any errors or omissions.

2. Copyright: Limited License

The materials and services on this Site are protected by copyright, database rights, unfair extraction rights and/or other intellectual property laws and any unauthorised use of the materials or services at this Site may violate such laws. Except as expressly provided herein, 11890 does not grant any express or implied right to you under any patents, copyrights, trademarks or trade secret information with respect to the materials and services. Except as specifically permitted herein, no portion of the information on this Site may be reproduced in any form or by any means without the prior written permission of 11890. Text, images, designs, logos, graphics, the selection, and presentation and arrangement of materials and the overall design and layout of this website are the copyright of 11890. All rights are reserved.

3. Use of Site Information

3.1 The documents and information may be used solely for personal, informational, internal or non-commercial purposes.
3.2 The documents and information may not be modified or altered in any way.
3.3 The documents and information on the Site may not be distributed, reproduced, copied, re-transmitted, modified, altered, linked, framed or meta-tagged, creating derivative works or otherwise.
3.4 You may not remove any copyright or other proprietary notices contained in the documents and information.
3.5 11890 reserves the right to revoke the authorisation to view, download and print the documents and information available on this Site at any time and any such use shall be discontinued immediately upon written notice from 11890.
3.6 The rights granted do not constitute a licence or a transfer of title.

4. Any user of this site must not

4.1 Make or permit to be made any bulk downloading or storage of Data. In this context "Data" refers to any of the search results returned as a result of the user inputting an approximate name and approximate address, as well as any other information extrapolated through the use of the site including, but not limited to, telephone numbers and addresses of businesses and individuals;
4.2 Provide, disclose or otherwise make available to any third party any portion of the Data.
4.3 Use the Service as the sole source for generating mailing or address lists for direct marketing or other marketing purposes.
4.4 Use the text, email or social media sharing service for any unsolicited, illegal, obscene, threatening, defamatory, discriminatory, promote illegal or unlawful activity or be otherwise actionable in any manner.
4.5 Users acknowledge that there may be implications under the Data Protection Act 1988 and 2003 (or any other applicable statutory or regulatory requirements) if individual telephone numbers are added to a database and permanently stored.
For the avoidance of doubt, these Terms of Use are not intended to prevent you recording in manual form or sharing in digital form under the 11890 name, any individual item of Data or sharing in digital form under the 11890 name, or disclosing any individual item of Data, free of charge, to friends or relations for non-commercial purposes.
4.6 Users will take all reasonable steps to ensure that any person who may have access to the site complies with the conditions of these Terms of Use.
4.7 Users will comply with all reasonable instructions 11890 may give from time to time regarding the use of the Service.
4.8 The rights specified above to view, download and print the documents and information available on this Site are not applicable to the design or layout of this Site. Elements of this Site are protected by trade dress and other laws and may not be copied or imitated in whole or in part.

5. Warranties and Disclaimers

5.1 Pursuant to applicable law, all materials and services on this Site are provided "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranty of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, 11890 make no warranty that the services and materials will meet your requirements. You are therefore advised to check the information provided to you through this Service as any reliance that you place on the accuracy of that information is at your own risk.
5.2 11890 does not vouch for those persons, companies or other organisations whose goods or services may be listed on the Site or details of which may be provided by call or text from 11890.
5.3This site could include technical or other mistakes, inaccuracies or typographical errors, 11890 may make changes to the materials and services on this Site at any time without notice.
5.4 The downloading or other acquisition of any materials through the Site is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from the downloading or acquisition of any such materials. No advice or information, whether oral or written, obtained by you from 11890 by phone or text or through or from the Site shall create any warranty not expressly stated in these Terms of Use.
5.5 Please note that the sending of personal information via e-mail over the internet may not be secure and can be intercepted by third-parties or incorrectly delivered. You should not divulge confidential or personal information over the internet unless you are using secure or encrypted communications technology.
5.6 This Site and service may contain links to third party websites that are not under the control of 11890. 11890 make no representations whatsoever about any other website to which you may have access through this Site or service. When you access a website beyond the control of 11890 you do so at your own risk and 11890 is not responsible for the accuracy or reliability of any information, data, advice or statements made on these Sites or for the quality of any products or services available on such Sites. These links are provided merely as a convenience and the inclusion of such links does not imply that 11890 endorses or accepts any responsibility for the content or uses of such websites. 11890 provide pinpoint maps as part of the service from the site, text or phone or other electronic service such as, but not confined to, Twitter and Facebook. 11890 carries no responsibility for the accuracy of these maps and other information such as directions and travel times. Furthermore, 11890 carries no responsibility for any problems, loss etc relating to any issue concerning maps, directions, travel times or other information provided by, but not confined to, the means set out above.

6. General

6.1 All users must indemnify 11890 against any claims or legal proceedings which are brought or threatened against 11890 by a third party because the Service is used in breach of these Terms of Use, or because the Service is faulty and cannot be used by that third party.
6.2 11890 will notify the Customer of any such claims or proceedings and keep the Customer informed as to the progress of such claims or proceedings. These terms and conditions constitute the entire agreement between 11890 and you pertaining to the subject matter hereof, and supersede in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter.

7. Information about 11890 and our website

7.1 11890 are committed to providing the highest quality directory services for its users. In order to provide the highest quality service, we do collect some personal information from and may invite you to update the listing information we have for you or your business online. 7.2 We are committed to ensuring that all your personal information that is collected is kept private and protected. We will ensure that our website is absolutely secure in its collection and use of your personal information.

8. Disclosure and Visitor Choice
We may pass information about you to our employees and, associated companies, sub-contractors and business partners to process your applications and orders for services and to administer your transactions and any services provided to you by us now or in the future or any correspondence entered into between you and us.

9. Confidentiality / Security
9.1 We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
9.2 Unauthorised access
9.3 Improper use or disclosure
9.4 Unauthorised modification
9.5 Unlawful destruction or accidental loss
9.6 All our employees and data processors who have access to, and are associated with, the processing of personal data are obliged to respect the confidentiality of our visitors' personal data. We will never rent or sell our customer lists to any other organisation or individual. Customer lists may be used to process customer information and research customer's needs and preferences. You should be aware that if our website contains links to other websites then these sites may have different privacy and security policies. We don't have any control over them, and take no responsibility for information given on these other sites.

10. Access to the Personal Data

10.1 You also have complete control over the information stored about you and what types of information, if any, you'd like to receive. Sometimes you may be asked to provide proof of identity before we show you your personal information - this requirement is so we can prevent unauthorised access. We allow you to challenge the data that we hold about you and, where appropriate, you may have the data: erased rectified or amended completed We do not collect or keep your personal data unless it is strictly necessary for the above purposes. We do not keep it for longer than is necessary either. If you want to know exactly what personal information 11890 holds on you, you can obtain it. If it transpires that the information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made. To make the necessary amendments, please contact customerservice@11890.ie.

11. Accuracy of Information

All reasonable care has been taken by 11890 in the preparation of the contents of this website and the database used to service customers who call, text or search with 11890. The information is subject to periodic revision and updating, so we are unable to guarantee the accuracy of the website or the aforementioned database content at any particular time.
11890 shall not be liable for damages of any kind or nature whatsoever arising out of, or related to, the use of this website, information it contains or information received by phoning, texting or searching with 11890.

12. Links

11890 accepts no liability whatsoever for the contents of any website operated by a third party which may be accessed via links from this website. Any such links are provided for your convenience only and do not imply that we approve or recommend the contents of such sites.
It is not permitted to create a link to this website without the written permission of 11890.

13. Viruses

11890 accepts no liability for any damages to, or viruses, that may infect your computer equipment, software or other property as a result of your browsing or use of this website or your downloading of any material. You are advised to take all appropriate safeguards before downloading any material.

14. Data Protection

If you input information about yourself, we may hold this for marketing and research purposes and may contact you about products or services that may be relevant and of interest to you. If you do not wish to receive such information please email us at info@11890.ie.You have the right to request details of any information we may hold about you (for which we may make a reasonable charge) and to have any inaccuracies corrected by contacting us at info@11890.ie.

15. Jurisdiction

The Terms & Conditions shall be governed by and construed in accordance with the laws of Ireland and the parties submit to the non-exclusive jurisdiction of the Irish courts. The information on this website is intended for use by residents of Ireland who are interested in the products and services provided by 11890. We shall have no liability whatsoever to visitors from either Ireland or any other jurisdiction who view the information contained on this website for any other purpose. If any provision of these website terms of use is deemed unlawful, void or for any other reason unenforceable, then it shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any remaining provisions.

16. Copyright & Trademarks

All material appearing on this website is subject to copyright and no part may be reproduced in any form (including storage of any medium by electronic means) without the written permission of the copyright owner. However you may copy or download material for personal non-commercial use only. No alterations may be made to the material on the website.

17. Text Service

17.1 11890 operates a text based directory enquiry and general information service to customers who use this service by texting their questions to 11890. All the terms and conditions of the voice service set out above apply to this service as well. In addition the following particular terms and conditions apply to the 11890 text service
17.2 11890 reserves the right to change the price charged for use of the  11890 text and 11890 online SMS service without notice.
17.3 Using the service (text or online SMS) entitles 11890 to retain your phone number and use it for the purpose of sending you text messages pertaining to the service from time to time.
17.4 11890 endeavours to answer all texts as accurately as possible but bears no responsibility for the accuracy of any information sent to customers as a result of queries received.
17.5 11890 text service operates a fair usage policy and will bar any callers who abuse the service. 11890 reserves the right to charge customers who it feels are abusing the service by sending abusive or inappropriate messages.

18. Maps and More

Call 11890 Ltd. provides where possible a map and directions for businesses sought by callers. This is a free added extra on the service and imposes no obligation on Call 11890 Ltd. to provide a map and directions as part of the service. While every effort is made to deliver the best quality service, Call 11890 Ltd. takes no responsibility for the accuracy of maps and directions provided as part of the service nor does it accept any responsibility for any delays inconveniences, loss or otherwise incurred by callers as a result of use of the maps and directions.


19. 11890 Competition Terms and Conditions

19.1 11890 decision in relation to selection of prize winner(s) is final and no correspondence will be entered into.
19.2 In the event of any dispute regarding the rules, conduct or the results of a competition the decision of 11890 will be final.
19.3 11890 competitions are not open to staff of 11890, their immediate family members or associated companies including (but not limited to) the competition promotional partner(s) and SMS/IVR service provider(s).
19.4 Unless otherwise stated, competition entrants must be over 18 years old and resident in the island of Ireland in order to qualify as the prize winner.
19.5 Prizes are non transferable and will only be awarded to the winner.
19.6 No cash alternative will be awarded in lieu of stated prize(s).
19.7 If, due to circumstances beyond its control, a prize becomes unavailable 11890 and/or the promoter(s) reserves the right to substitute a prize of equal value.
19.8 Use of a false name or address by a competition entrant will disqualify them from receiving any prize.
19.9 11890 and/or the promoter(s) will endeavour to deliver all prizes within 28 days of winning. Where this is not possible the winner(s) will be notified of a delay.

20. Unless otherwise stated, all taxes, insurance, fees and surcharges on any prize are the sole responsibility of the winner.

20.1 Where a prize is to be provided by a third party, 11890 accept no responsibility whatsoever for the supply or non-supply or purported supply or delay in supply of the prize, including without limitation, the failure of the winner to receive ownership of or use the prize. Where appropriate, prize winners are required to complete all applicable booking and/or other formalities directly with the specified third party provider(s).
20.2 11890 reserves the right to change prize details without notice and all prizes, including holiday travel dates, are subject to availability.
20.3 Acceptance of the prize constitutes permission to use the relevant winner's name, hometown and likeness for purposes of advertising, promotion or publicity in any media without additional compensation and prize winners agree to take part in such related promotional activities as 11890 and/or the promoter(s) may require.
20.4 All competition entries must be received by 11890 in the required format before the advertised closing date. Neither 11890 nor its affiliated entities are responsible for printing or typographical errors in any materials relating to 11890 promotions; fraudulent, lost, late, misdirected, incomplete or altered entries; or entries which are processed late or incorrectly or are lost due to computer or other technical malfunction.
20.5 11890 reserves the right to cancel, terminate, modify or suspend a competition and/or vary competition rules at any time without prior notice.
20.6 Neither 11890 nor its agents accept any responsibility whatsoever for any death, injury or other damage, loss, expense or liability arising as a result of taking a prize. Nor will 11890 have any liability or responsibility for any claim arising in connection with participation in any 11890 competition or any of the prizes rewarded.
20.7 Prizes not claimed within specified time limit will be deemed to have been forfeited and 11890 may dispose of such prizes without any liability to the winner.
20.8 Any person found to be in disregard of these rules will be disqualified automatically.
20.9 11890 reserves the right to disqualify any contestant for any reason whatsoever in its sole discretion.

21. Participation in 11890 competitions denotes acceptance of these terms and conditions and any additional competition specific terms and conditions which may be advertised.NOTE: Call/text competitions - for full competition details including service provider(s), cost of entry and competition open and close times, please visit our online support pages. Please do not enter outside of the advertised competition window as your entry will not be valid but you will be charged for your entry.Under 18s: please ask bill payer's permission before entering our competitions.


* These terms and conditions apply to all services provided by 11890 including but not limited to 11891.

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