Important: Please read the following terms and conditions
for the use of services provided by Call 11890 Limited ("11890"
"us" "we" or "our"). By accessing or using any part of the 11890
call, text or search service, you will be deemed to have accepted
these terms and conditions.
1. Acceptance of Terms
to time at its sole discretion. Your use of the Site will be
the Site at the time of such use. If you breach any of the Terms of
Use, your authorisation to use this Site automatically terminates
and you must immediately destroy any materials downloaded or
printed from the Site
1.2 Whilst every effort has been made to ensure the accuracy of
the information and material contained on the website or given over
the phone or by text, 11890 assumes no responsibility for, nor
gives any guarantee, undertaking or warranty concerning the
accuracy, completeness or up to date nature of the information
provided on the website or given over the phone, nor does it accept
any liability whatsoever arising from any errors or omissions.
2. Copyright: Limited
The materials and services on this Site are protected by
copyright, database rights, unfair extraction rights and/or other
intellectual property laws and any unauthorised use of the
materials or services at this Site may violate such laws. Except as
expressly provided herein, 11890 does not grant any express or
implied right to you under any patents, copyrights, trademarks or
trade secret information with respect to the materials and
services. Except as specifically permitted herein, no portion of
the information on this Site may be reproduced in any form or by
any means without the prior written permission of 11890. Text,
images, designs, logos, graphics, the selection, and presentation
and arrangement of materials and the overall design and layout of
this website are the copyright of 11890. All rights are
3. Use of Site
3.1 The documents and information may be used solely for
personal, informational, internal or non-commercial purposes.
3.2 The documents and information may not be modified or altered
in any way.
3.3 The documents and information on the Site may not be
distributed, reproduced, copied, re-transmitted, modified, altered,
linked, framed or meta-tagged, creating derivative works or
3.4 You may not remove any copyright or other proprietary notices
contained in the documents and information.
3.5 11890 reserves the right to revoke the authorisation to view,
download and print the documents and information available on this
Site at any time and any such use shall be discontinued immediately
upon written notice from 11890.
3.6 The rights granted do not constitute a licence or a transfer
4. Any user of this site must
4.1 Make or permit to be made any bulk downloading or storage of
Data. In this context "Data" refers to any of the search results
returned as a result of the user inputting an approximate name and
approximate address, as well as any other information extrapolated
through the use of the site including, but not limited to,
telephone numbers and addresses of businesses and
4.2 Provide, disclose or otherwise make available to any third
party any portion of the Data.
4.3 Use the Service as the sole source for generating mailing or
address lists for direct marketing or other marketing
4.4 Use the text, email or social media sharing service for any
unsolicited, illegal, obscene, threatening, defamatory,
discriminatory, promote illegal or unlawful activity or be
otherwise actionable in any manner.
4.5 Users acknowledge that there may be implications under the
Data Protection Act 1988 and 2003 (or any other applicable
statutory or regulatory requirements) if individual telephone
numbers are added to a database and permanently stored.
prevent you recording in manual form or sharing in digital form
under the 11890 name, any individual item of Data or sharing in
digital form under the 11890 name, or disclosing any individual
item of Data, free of charge, to friends or relations for
4.6 Users will take all reasonable steps to ensure that any person
who may have access to the site complies with the conditions of
4.7 Users will comply with all reasonable instructions 11890 may
give from time to time regarding the use of the Service.
4.8 The rights specified above to view, download and print the
documents and information available on this Site are not applicable
to the design or layout of this Site. Elements of this Site are
protected by trade dress and other laws and may not be copied or
imitated in whole or in part.
5. Warranties and
5.1 Pursuant to applicable law, all materials and services on
this Site are provided "as is" without warranty of any kind, either
express or implied, including, but not limited to, the implied
warranty of merchantability or fitness for a particular purpose, or
the warranty of non-infringement. Without limiting the foregoing,
11890 make no warranty that the services and materials will meet
your requirements. You are therefore advised to check the
information provided to you through this Service as any reliance
that you place on the accuracy of that information is at your own
5.2 11890 does not vouch for those persons, companies or other
organisations whose goods or services may be listed on the Site or
details of which may be provided by call or text from 11890.
5.3This site could include technical or other mistakes,
inaccuracies or typographical errors, 11890 may make changes to the
materials and services on this Site at any time without
5.4 The downloading or other acquisition of any materials through
the Site is done at your own discretion and risk and with your
agreement that you will be solely responsible for any damage to
your computer system or loss of data that results from the
downloading or acquisition of any such materials. No advice or
information, whether oral or written, obtained by you from 11890 by
phone or text or through or from the Site shall create any warranty
5.5 Please note that the sending of personal information via
e-mail over the internet may not be secure and can be intercepted
by third-parties or incorrectly delivered. You should not divulge
confidential or personal information over the internet unless you
are using secure or encrypted communications technology.
5.6 This Site and service may contain links to third party
websites that are not under the control of 11890. 11890 make no
representations whatsoever about any other website to which you may
have access through this Site or service. When you access a website
beyond the control of 11890 you do so at your own risk and 11890 is
not responsible for the accuracy or reliability of any information,
data, advice or statements made on these Sites or for the quality
of any products or services available on such Sites. These links
are provided merely as a convenience and the inclusion of such
links does not imply that 11890 endorses or accepts any
responsibility for the content or uses of such websites. 11890
provide pinpoint maps as part of the service from the site, text or
phone or other electronic service such as, but not confined to,
Twitter and Facebook. 11890 carries no responsibility for the
accuracy of these maps and other information such as directions and
travel times. Furthermore, 11890 carries no responsibility for any
problems, loss etc relating to any issue concerning maps,
directions, travel times or other information provided by, but not
confined to, the means set out above.
6.1 All users must indemnify 11890 against any claims or legal
proceedings which are brought or threatened against 11890 by a
third party because the Service is used in breach of these Terms of
Use, or because the Service is faulty and cannot be used by that
6.2 11890 will notify the Customer of any such claims or
proceedings and keep the Customer informed as to the progress of
such claims or proceedings. These terms and conditions constitute
the entire agreement between 11890 and you pertaining to the
subject matter hereof, and supersede in their entirety any and all
written or oral agreements previously existing between us with
respect to such subject matter.
7. Information about 11890 and our
7.1 11890 are committed to providing the highest quality
directory services for its users. In order to provide the highest
quality service, we do collect some personal information from and
may invite you to update the listing information we have for you or
your business online. 7.2 We are committed to ensuring that all
your personal information that is collected is kept private and
protected. We will ensure that our website is absolutely secure in
its collection and use of your personal information.
8. Disclosure and Visitor
We may pass information about you to our employees and, associated
companies, sub-contractors and business partners to process your
applications and orders for services and to administer your
transactions and any services provided to you by us now or in the
future or any correspondence entered into between you and us.
9. Confidentiality /
9.1 We have implemented security policies, rules and technical
measures to protect the personal data that we have under our
9.2 Unauthorised access
9.3 Improper use or disclosure
9.4 Unauthorised modification
9.5 Unlawful destruction or accidental loss
9.6 All our employees and data processors who have access to, and
are associated with, the processing of personal data are obliged to
respect the confidentiality of our visitors' personal data. We will
never rent or sell our customer lists to any other organisation or
individual. Customer lists may be used to process customer
information and research customer's needs and preferences. You
should be aware that if our website contains links to other
websites then these sites may have different privacy and security
policies. We don't have any control over them, and take no
responsibility for information given on these other sites.
10. Access to the Personal
10.1 You also have complete control over the information stored
about you and what types of information, if any, you'd like to
receive. Sometimes you may be asked to provide proof of identity
before we show you your personal information - this requirement is
so we can prevent unauthorised access. We allow you to challenge
the data that we hold about you and, where appropriate, you may
have the data: erased rectified or amended completed We do not
collect or keep your personal data unless it is strictly necessary
for the above purposes. We do not keep it for longer than is
necessary either. If you want to know exactly what personal
information 11890 holds on you, you can obtain it. If it transpires
that the information held is inaccurate, we will make the necessary
amendments and confirm to you that these have been made. To make
the necessary amendments, please contact
11. Accuracy of
All reasonable care has been taken by 11890 in the preparation
of the contents of this website and the database used to service
customers who call, text or search with 11890. The information is
subject to periodic revision and updating, so we are unable to
guarantee the accuracy of the website or the aforementioned
database content at any particular time.
11890 shall not be liable for damages of any kind or nature
whatsoever arising out of, or related to, the use of this website,
information it contains or information received by phoning, texting
or searching with 11890.
11890 accepts no liability whatsoever for the contents of any
website operated by a third party which may be accessed via links
from this website. Any such links are provided for your convenience
only and do not imply that we approve or recommend the contents of
It is not permitted to create a link to this website without the
written permission of 11890.
11890 accepts no liability for any damages to, or viruses, that
may infect your computer equipment, software or other property as a
result of your browsing or use of this website or your downloading
of any material. You are advised to take all appropriate safeguards
before downloading any material.
14. Data Protection
If you input information about yourself, we may hold this for
marketing and research purposes and may contact you about products
or services that may be relevant and of interest to you. If you do
not wish to receive such information please email us at
firstname.lastname@example.org.You have the right to request details of any
information we may hold about you (for which we may make a
reasonable charge) and to have any inaccuracies corrected by
contacting us at email@example.com.
The Terms & Conditions shall be governed by and construed in
accordance with the laws of Ireland and the parties submit to the
non-exclusive jurisdiction of the Irish courts. The information on
this website is intended for use by residents of Ireland who are
interested in the products and services provided by 11890. We shall
have no liability whatsoever to visitors from either Ireland or any
other jurisdiction who view the information contained on this
website for any other purpose. If any provision of these website
unenforceable, then it shall be deemed severable from these terms
of use and shall not affect the validity and enforceability of any
16. Copyright &
All material appearing on this website is subject to copyright
and no part may be reproduced in any form (including storage of any
medium by electronic means) without the written permission of the
copyright owner. However you may copy or download material for
personal non-commercial use only. No alterations may be made to the
material on the website.
17. Text Service
17.1 11890 operates a text based directory enquiry and general
information service to customers who use this service by texting
their questions to 11890. All the terms and conditions of the voice
service set out above apply to this service as well. In addition
the following particular terms and conditions apply to the 11890
17.2 11890 reserves the right to change the price charged for use
of the 11890 text and 11890 online SMS service without
17.3 Using the service (text or online SMS) entitles 11890 to
retain your phone number and use it for the purpose of sending you
text messages pertaining to the service from time to time.
17.4 11890 endeavours to answer all texts as accurately as
possible but bears no responsibility for the accuracy of any
information sent to customers as a result of queries
17.5 11890 text service operates a fair usage policy and will bar
any callers who abuse the service. 11890 reserves the right to
charge customers who it feels are abusing the service by sending
abusive or inappropriate messages.
18. Maps and More
Call 11890 Ltd. provides where possible a map and directions for
businesses sought by callers. This is a free added extra on the
service and imposes no obligation on Call 11890 Ltd. to provide a
map and directions as part of the service. While every effort is
made to deliver the best quality service, Call 11890 Ltd. takes no
responsibility for the accuracy of maps and directions provided as
part of the service nor does it accept any responsibility for any
delays inconveniences, loss or otherwise incurred by callers as a
result of use of the maps and directions.
19. 11890 Competition Terms and
19.1 11890 decision in relation to selection of prize winner(s)
is final and no correspondence will be entered into.
19.2 In the event of any dispute regarding the rules, conduct or
the results of a competition the decision of 11890 will be
19.3 11890 competitions are not open to staff of 11890, their
immediate family members or associated companies including (but not
limited to) the competition promotional partner(s) and SMS/IVR
19.4 Unless otherwise stated, competition entrants must be over 18
years old and resident in the island of Ireland in order to qualify
as the prize winner.
19.5 Prizes are non transferable and will only be awarded to the
19.6 No cash alternative will be awarded in lieu of stated
19.7 If, due to circumstances beyond its control, a prize becomes
unavailable 11890 and/or the promoter(s) reserves the right to
substitute a prize of equal value.
19.8 Use of a false name or address by a competition entrant will
disqualify them from receiving any prize.
19.9 11890 and/or the promoter(s) will endeavour to deliver all
prizes within 28 days of winning. Where this is not possible the
winner(s) will be notified of a delay.
20. Unless otherwise stated, all
taxes, insurance, fees and surcharges on any prize are the sole
responsibility of the winner.
20.1 Where a prize is to be provided by a third party, 11890
accept no responsibility whatsoever for the supply or non-supply or
purported supply or delay in supply of the prize, including without
limitation, the failure of the winner to receive ownership of or
use the prize. Where appropriate, prize winners are required to
complete all applicable booking and/or other formalities directly
with the specified third party provider(s).
20.2 11890 reserves the right to change prize details without
notice and all prizes, including holiday travel dates, are subject
20.3 Acceptance of the prize constitutes permission to use the
relevant winner's name, hometown and likeness for purposes of
advertising, promotion or publicity in any media without additional
compensation and prize winners agree to take part in such related
promotional activities as 11890 and/or the promoter(s) may
20.4 All competition entries must be received by 11890 in the
required format before the advertised closing date. Neither 11890
nor its affiliated entities are responsible for printing or
typographical errors in any materials relating to 11890 promotions;
fraudulent, lost, late, misdirected, incomplete or altered entries;
or entries which are processed late or incorrectly or are lost due
to computer or other technical malfunction.
20.5 11890 reserves the right to cancel, terminate, modify or
suspend a competition and/or vary competition rules at any time
without prior notice.
20.6 Neither 11890 nor its agents accept any responsibility
whatsoever for any death, injury or other damage, loss, expense or
liability arising as a result of taking a prize. Nor will 11890
have any liability or responsibility for any claim arising in
connection with participation in any 11890 competition or any of
the prizes rewarded.
20.7 Prizes not claimed within specified time limit will be deemed
to have been forfeited and 11890 may dispose of such prizes without
any liability to the winner.
20.8 Any person found to be in disregard of these rules will be
20.9 11890 reserves the right to disqualify any contestant for any
reason whatsoever in its sole discretion.
21. Participation in 11890
competitions denotes acceptance of these terms and
conditions and any additional competition specific terms
and conditions which may be advertised.NOTE: Call/text competitions
- for full competition details including service provider(s), cost
of entry and competition open and close times, please visit our
online support pages. Please do not enter outside of the advertised
competition window as your entry will not be valid but you will be
charged for your entry.Under 18s: please ask bill payer's
permission before entering our competitions.
* These terms and conditions apply to all services provided by
11890 including but not limited to 11891.